Your privacy matters to travelb2b. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information as a member of our platform.
Last Updated: 1 January 2026Six principles that guide how travelb2b handles your personal data — every day, without exception.
All personal data stored by travelb2b is protected using AES-256 encryption at rest and TLS 1.3 encryption in transit. Security is not an afterthought — it is built into every layer of our infrastructure.
travelb2b does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate your account and improve your experience on the platform.
You have the right to access, correct, port, and request deletion of your personal data at any time. travelb2b will respond to all verified data rights requests within thirty (30) days of receipt.
We collect only the information that is strictly necessary for account operation, regulatory compliance, and service improvement. Data that is no longer required is securely deleted in accordance with our retention schedules.
This Privacy Policy clearly explains every category of data we hold, every purpose for which we use it, and every type of party with whom we may share it. We update this document promptly whenever our practices change.
Personal data is not kept indefinitely. travelb2b applies defined retention periods to each data category, after which data is anonymised or securely destroyed, subject to legal and regulatory obligations.
travelb2b ("we", "us", "our", or "the Platform") operates the online betting and casino platform accessible at travelb2b.cam. We are committed to protecting the privacy and personal data of every individual who uses our services ("you", "the Member", "the User").
This Privacy Policy explains what personal data travelb2b collects from you, how we collect it, the purposes for which it is processed, the parties with whom it may be shared, and the rights available to you in relation to your personal data. It applies to all personal data processed in connection with your use of the travelb2b Platform, including data provided during registration, identity verification (KYC), account management, and customer support interactions.
By registering an account on travelb2b or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the processing described herein, please do not use the Platform or contact us to discuss your options.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gambling policy, both of which form part of your agreement with travelb2b.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
travelb2b collects personal data from you through the following sources and in the following categories:
3.1 Registration Data
When you create an account on travelb2b, we collect the information you provide, including:
3.2 Identity Verification (KYC) Data
To comply with regulatory requirements and to verify your identity prior to processing withdrawals, we collect:
3.3 Financial & Transaction Data
In connection with deposits, withdrawals, and betting activity, we process:
3.4 Technical & Usage Data
When you access the Platform, our systems automatically record certain technical data, including:
3.5 Communications Data
Records of your communications with travelb2b's customer support team, including live chat transcripts, email correspondence, and any complaints submitted through formal channels.
travelb2b does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes.
travelb2b processes your personal data for the following purposes:
travelb2b relies on the following legal bases when processing your personal data:
travelb2b does not sell, rent, or trade your personal data. We may share your personal data with third parties only in the following circumstances and subject to appropriate contractual safeguards:
All third-party Data Processors engaged by travelb2b are subject to formal data processing agreements that require them to process personal data only on documented instructions from travelb2b and to implement appropriate security measures.
travelb2b uses cookies and similar tracking technologies to operate the Platform, improve user experience, and gather analytics data. Cookies are small text files placed on your device when you visit the Platform.
We use the following categories of cookies:
You may manage your cookie preferences through your browser settings at any time. Disabling certain categories of cookies may affect your ability to use some features of the Platform. Strictly Necessary cookies cannot be disabled while using the Platform.
travelb2b implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
Your Role in Security: The security of your account also depends on you. Please use a strong, unique password for your travelb2b account and enable two-factor authentication. Do not share your login credentials with any third party. travelb2b will never ask for your password via email, live chat, or phone.
travelb2b retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law or regulation. The following indicative retention periods apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal & regulatory obligation |
| KYC / Identity Documents | Duration of account + 5 years post-closure | AML regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligation |
| Betting & Gaming History | Duration of account + 3 years post-closure | Dispute resolution & auditing |
| Customer Support Correspondence | 3 years from date of correspondence | Legitimate interests |
| Technical & Log Data | Up to 12 months | Security & fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent compliance documentation |
Upon expiry of the applicable retention period, data is either securely deleted or anonymised so that it can no longer be attributed to any individual.
Subject to applicable law, you hold the following rights in respect of your personal data held by travelb2b. To exercise any of these rights, please contact us via the channels listed in Section 14.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you and information about how it is being processed. |
| Right to Rectification | You may request correction of inaccurate or incomplete personal data held in your account. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations. |
| Right to Restriction | You may request that we restrict processing of your data in certain circumstances, such as while a disputed accuracy issue is being resolved. |
| Right to Data Portability | Where processing is based on consent or contract, you may request your data in a structured, machine-readable format for transfer to another service provider. |
| Right to Object | You may object to processing based on legitimate interests, including profiling for direct marketing purposes. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. |
travelb2b will respond to all verified data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
Please note that certain data rights requests — particularly erasure — may be subject to limitations where retention is required by applicable law, including AML and financial record-keeping regulations.
travelb2b is strictly an adult platform. The Services are not intended for, and must not be used by, any person under the age of 21 years. We do not knowingly collect personal data from persons under 21.
Age verification is a mandatory component of the KYC process. Any account found to have been created by a person under 21 will be immediately closed and any personal data associated with it will be handled in accordance with applicable law, including regulatory reporting obligations where applicable.
If you believe that a person under 21 has created an account on travelb2b, please notify us immediately via our support team so that we can investigate and take appropriate action.
Some of travelb2b's service providers and technology infrastructure partners may be located outside of Malaysia. Where personal data is transferred to countries that may not provide an equivalent level of data protection, travelb2b ensures that appropriate safeguards are in place, which may include:
You may request further information about the safeguards applied to any specific international transfer of your personal data by contacting us using the details in Section 14.
travelb2b may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. When material changes are made, we will notify registered Members by email and/or by posting a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this document will be revised on each update. We encourage you to review this Privacy Policy periodically. Continued use of the Platform following notification of changes constitutes acceptance of the revised Privacy Policy.
Prior versions of this Privacy Policy are available upon written request to our data protection contact, whose details appear in Section 14.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by travelb2b, please contact us through the following channels:
Live Chat: Available 24/7 inside your member account dashboard. This is our fastest support channel for account-specific queries.
Email: [email protected] — for formal privacy and data rights requests, please use "Data Privacy Request" as your email subject line.
Response Commitment: Formal data rights requests will be acknowledged within 5 business days and resolved within 30 calendar days, in accordance with Section 10 of this Policy.
When submitting a data rights request by email, please include your full name, registered email address, and a brief description of your request. We may need to verify your identity before processing your request to protect the security of your personal data.
Our support team is available 24/7 to address any questions about your personal data, your account, or any of the rights described in this Privacy Policy.
For players aged 21 and above only. Please gamble responsibly.