Gambling on travelb2b is meant to be a form of entertainment — something you enjoy alongside the sports you follow and the games you love. When it stops being fun, it's time to take action. This page gives you the tools, the information, and the support you need to stay in control.
travelb2b provides every registered member with direct access to these responsible gambling tools — no waiting, no friction, available around the clock.
Set a daily, weekly, or monthly cap on how much you can deposit into your travelb2b account. Once a limit is active, it takes effect immediately for reductions. Limit increases require a 24-hour cooling-off period before they apply.
Request a temporary or permanent self-exclusion from travelb2b at any time. You can choose periods of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Self-exclusions are applied promptly and cannot be reversed during the chosen period.
Set a maximum session duration so that travelb2b notifies you when your active gaming session has reached your chosen time limit. After the notification, you can choose to continue or log out — the choice remains yours.
Configure automatic pop-up reminders at set intervals — every 30, 60, or 90 minutes — that display how long you have been playing and your net result for the session. A simple pause to reflect can make a significant difference.
Take a short break from the platform without committing to a full self-exclusion. Cool-off periods of 24 hours, 48 hours, or 7 days are available instantly from your account settings, allowing you to step back and reassess.
Your full transaction history, bet records, and session logs are available in your account dashboard at any time. Reviewing your actual betting activity regularly is one of the most effective ways to stay aware of your spending patterns.
Strict Minimum Age Requirement
You must be at least 21 years old to register and use travelb2b. Age is verified during the KYC process. Any account found to belong to a person under 21 will be closed immediately and reported to relevant authorities where required by law.
travelb2b takes its responsible gambling obligations seriously — not because it is a legal requirement, but because it is the right thing to do. The people who use this platform are real people with real lives, and we recognise that gambling can become harmful for some members regardless of their income level, social background, or prior experience.
Our approach to responsible gambling is built on three foundations: prevention through the tools and limits described above, early identification through our internal monitoring systems that flag unusual or potentially harmful patterns of play, and support by ensuring that members can easily access both internal tools and external professional help at any moment.
All of the responsible gambling tools described on this page are available without charge to every travelb2b member. No minimum balance is required. No waiting period is imposed on restrictions. You are in control.
Important: Gambling with borrowed money, gambling to recover previous losses, or gambling as a primary source of income are serious warning signs. If you recognise these patterns in your own behaviour, please use our self-exclusion tool or contact support immediately.
Understanding the difference between recreational gambling and problematic gambling is the first step toward staying in control.
If you recognise three or more warning signs in your own behaviour, we encourage you to take immediate action using the tools in your account or by reaching out to one of the support resources listed below.
This is not a diagnostic tool — it is a simple exercise to encourage honest reflection. If you answer "yes" to several of the questions below, it may be a signal worth taking seriously.
Have you ever spent more money gambling than you originally intended to?
Have you ever borrowed money or sold belongings to fund gambling?
Have you felt the need to bet with larger and larger amounts to get the same level of excitement?
Have you tried to cut back or stop gambling but found it difficult or impossible?
Have you gambled to escape worries, anxiety, or depression?
Have you hidden your gambling habits from people who matter to you?
Has gambling caused problems in your relationships, work, or daily life?
Have you returned to gambling the day after a loss, trying to win back what you lost?
Setting deposit limits is one of the most practical and effective ways to manage your gambling spend. All three limit types are available from your travelb2b account settings and take effect immediately when reduced.
Limit reductions take effect immediately. Limit increases require a mandatory 24-hour waiting period before they become active — a deliberate design choice to prevent impulsive increases during a session.
Self-exclusion is a formal request to restrict your own access to travelb2b for a defined period. Here is exactly what happens when you request it.
Go to Settings → Responsible Gambling → Self-Exclusion. Choose your preferred period and confirm your request.
Your account is locked immediately. You will not be able to log in, deposit, or place bets for the duration of the exclusion period.
All promotional emails, bonus notifications, and platform communications are stopped immediately for the duration of your exclusion.
At the end of the chosen period, reactivation is not automatic. You must actively contact support and complete a 24-hour reflection period before access is restored.
Permanent Self-Exclusion: If you request a permanent self-exclusion, your account will be closed and cannot be reopened under any circumstances. Any real-money balance will be returned to you via your registered payment method after identity verification. Permanent exclusions are final.
If you feel that gambling is becoming a problem for you or someone close to you, please reach out. Support is available — and it is confidential.
Malaysia's national welfare helpline, operated by the Ministry of Women, Family and Community Development. Available 24/7. Counsellors can assist with gambling-related distress, financial difficulties, and family issues related to problem gambling.
GamCare provides free information, support, and counselling for anyone affected by problem gambling. Their resources include a confidential helpline, online chat support, self-help programmes, and guidance for friends and family members of problem gamblers.
A fellowship of men and women who share their experiences, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are available in many cities and online.
Hospital Permai in Johor Bahru is a dedicated psychiatric hospital offering counselling and treatment services for behavioural addictions including gambling disorder. Referral via a general practitioner is recommended.
The MMHA provides mental health resources, referrals to counsellors across Malaysia, and educational material on behavioural addictions. Services are available in Kuala Lumpur, Penang, Shah Alam, and other cities.
Our support team is available around the clock. If you are concerned about your gambling behaviour and want to activate limits, request a self-exclusion, or simply talk through your options, please start a live chat. We are here to help without judgement.
Problem gambling affects not only the individual but also the people around them. If you are concerned that someone close to you — a partner, parent, sibling, or friend — may be struggling with gambling, know that support is available to you too. GamCare and Gamblers Anonymous both offer dedicated resources for family members and loved ones of problem gamblers.
If the person you are concerned about holds an account on travelb2b and you believe they are gambling in a harmful way, you may contact our support team. We take every such report seriously and act in accordance with our responsible gambling policy.
You are not alone. Help is available.
travelb2b maintains a strict 21+ age requirement and verifies the identity and age of every member through our KYC process before withdrawal access is granted. We take underage gambling prevention seriously.
However, we also encourage parents and guardians to take additional steps to ensure that minors in their household cannot access gambling websites. Several independent parental control tools are available for this purpose, including built-in OS parental controls on Windows, macOS, iOS, and Android devices.
If you believe that a minor is using a travelb2b account — whether yours or one they have created themselves — please contact our support team immediately. We will investigate and take action without delay.
Sharing your travelb2b account login credentials with a minor — even accidentally — is a breach of our Terms and Conditions and may result in account closure. Keep your login details private and secure at all times.
All travelb2b accounts require submission of a valid government-issued identity document (MyKad, Passport, or Driver's Licence) during KYC. Accounts that cannot be verified as belonging to a person aged 21 or over are prevented from making withdrawals and are subject to closure.
If you share a device with children or teenagers, we recommend enabling parental controls at the device or browser level. Screen time management on iOS and Android, and Family Safety features on Windows, allow you to restrict access to gambling websites entirely, providing an additional layer of protection beyond travelb2b's own verification systems.
travelb2b is at its best when you are in control — a fixed budget, a clear head, and the games and sports you genuinely enjoy. If at any point it stops being that, the tools and people described on this page are here to help.
For players aged 21 and above only. If you need immediate help, please contact Talian Kasih: 15999 or reach our support team via live chat, available 24/7.